Support and Training

Get the support and training when you need it

Contact us today for all your support needs. We offer many support packages from hourly to blocks of support hours. Our Grandstream and networking support is one of the best in the nation. We have been helping end customers and resellers across the US, Canada and the Caribbean get the best from there VoIP and networking solutions.

Phone Support – 507-205-4025

Email Support –

   Paid Support. Visit our store for rates and options –

Featured Videos:

Want more videos? We are creating support videos often so save this page in your favorites! If you have a topic to discuss and want a video please post a comments below.

Solutions Support Videos:

Grandstream UCM Videos

Grandstream Phone Videos

Grandstream Wireless Videos

n2Click Videos


  1. Nour June 2, 2017 at 8:08 am - Reply

    -I Liked you services that you provide and very nice and neat.
    what i would like to suggest is to do a selection N2CLICK for outlook integration, to dial from the contacts
    Like TeleTrigger or better.

    -Also i would like to suggest a simple solution that synchronize outlook contacts with Grandstream LDAP or xml Phonebook.

  2. Bayonet August 28, 2017 at 9:33 am - Reply

    Am working with conference phone GAC2500
    have configure it through a sim gateway Neogate_TG100 and it display register but when i try making conference call, it is only one call it can route out

  3. Charles January 11, 2018 at 3:56 pm - Reply

    Have you find a solution to the transfer issues on GS UCM61..?
    Thanks in advance.

    • Lucas Stutesman
      Lucas Stutesman January 22, 2018 at 9:34 am - Reply


      Thanks for contacting us, we would need more details on the issue at hand. At this time we don’t have a transfer issue so you will need to describe what’s happening and provide firmware versions.

  4. aboobacker January 16, 2018 at 6:14 am - Reply

    ucm 6024 in 32 seconds call drop from gswave app

    • Lucas Stutesman
      Lucas Stutesman January 22, 2018 at 9:32 am - Reply

      There is a lot more questions to be asked to dig into why that would happen. Right off I’d check RTP timeouts.

      Please call or email us if you’d like help digging into this issue.

Leave A Comment

Shopping cart

Shipping and discount codes are added at checkout.